DREAM recognizes the importance of high quality customer service and the need to invest in outsourced service support. Maintenance programs and annual support contracts reduce unbudgeted costs. Customer service products secure spare parts availability, and provide preventative maintenance programs, which allow customers to ensure their systems achieve optimal performance while extending their lifetime.
We offer solutions that provide services and support not only for individual products, but also for entire systems. Several support packages compiled in a service level agreement (SLA) can be stacked to fit best the customer’s needs.
We are available to visit your facilities and offer on-site installation supervision and on-site technical support with skilled engineers.
Our entire team is ready to support and repair both new and discontinued products.
Spare parts are always ready in our factory or at our local partners worldwide.